Crazy Customers?
Each customer has the potential to damage or build your business based on their perception of how you’ve treated them.
Sometimes we’re all too happy to just survive our customers and move on to the next one; we’re content to know we can once again sleep safe at night without them ever calling us again.
Instead of just surviving, you could be thriving?
Imagine what would happen to your referral business if you went crazy-wild giving amazing customer service. What if your customers were so happy with your level of service that they couldn’t stop talking about you? That would be cool, wouldn’t it?
Unfortunately, most of us wouldn’t know how to begin.
We’re so conditioned to just barely surviving.
You can do better than that.
If you want to.
Do you?
Peace,
Mike
P.S. There’s a difference between a satisfied customer and a crazy-wild satisfied customer. That difference comes down to how much customer service you’re willing to do in order to make your customer crazy-wild satisfied. Get on the newsletter now.
Mike Coday
Mike started selling roofs in '95 while working as a youth pastor at a small church in North Texas. A decade later he transitioned to speaking at industry conferences and training outside sales teams. Today, he works exclusively as the premier consultant to roofing company owners who are driven for growth.
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